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General information about the Cl@ve identification system

Cl@ve is the common electronic identification system that allows citizens to authenticate themselves securely in their transactions with Public Administrations. Thanks to Cl@ve , you can access digital services easily, with full security guarantees and without having to use multiple passwords or certificates.

To use Cl@ve , you must register first. There are four registration methods, organized into two levels according to the level of security required:

Basic level

  • Online with Automatic Video Identification NEW!
  • Online with invitation letter

Advanced level

  • Online, after manual review of automatic video identification NEW!
  • Online with electronic certificate or DNIe
  • In person at a registry office

If you register online using automatic video identification or with invitation letter , you will receive a basic registration level . This level allows you to access many services, but is not valid for all , and you will not be able to use Cl@ve Signature .

To access procedures that require greater security, you will need an advanced registration level which you can obtain:

  • Through video identification reviewed by a public employee (no need to appear in person).
  • With electronic certificate or DNIe
  • In person at an office

Once you complete registration for any of the options, you will receive:

  • A notification on your mobile device , if you did it by video identification.
  • A Welcome SMS to the mobile number you registered

From that moment on, you can use the Cl@ve Mobile system from the Cl@ve APP and start identifying yourself in public services.