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Practical VAT manual 2023.

Virtual VAT assistance tools

At the electronic headquarters of the AEAT the " Virtual VAT Assistant (AVIVA)" is available to resolve doubts raised in relation to this Tax.

Using this tool is very simple: The taxpayer only has to ask his question in the corresponding box and maintain a conversation with the Assistant. If you have a Cl@ve or digital certificate, you can obtain a PDF copy of the query made by entering your email address.

Also in the Electronic Office, there are another series of tools to answer more specific questions, such as:

  • Delivery of goods and provision of services locator: This tool indicates where an operation is located, who must declare the VAT and whether or not VAT should be charged on the invoice.

  • Property grader: For consultation on VAT or ITP taxation on the transfer or leasing of real estate.

  • Calculators for invoice deadlines for prorated and differentiated sector corrective invoices.

  • Assistance for the preparation of Form 303 for landlords and Form 390 for self-employed workers.

  • Query of retailers who are subject to equivalence surcharge.

  • Table of CNAE sectors and activities.

It also has a specific " Virtual Assistant for SII " and a " SII Deadline Calculator ".

Finally, there is a automatic completion service of the model called " Pre303 ". The Pre303 service offers a variety of services when electronically submitting Form 303 to the AEAT electronic office, such as Portfolio of quotas to be compensated and Census window . If you choose to keep the registration books in electronic format , in accordance with the standard design established by the AEAT, you could also use the Pre303 service of import of books for the automatic completion of the self-assessment.

If you need more information, the taxpayer can contact a VAT specialist from the Comprehensive Digital Administration (ADI) via chat from 9:00 a.m. to 7:00 p.m., Monday to Friday, or submit a request for information. tax through the INFORMA+ tool to obtain a personalized written response.