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Frequently asked questions on Renta WEB

This is a service offered to most taxpayers (except those who obtain income from economic activities) to process a draft or a declaration. It is a different system that aims to combine the simplicity of drafts with the breadth of the PADRE program. The taxpayers access the Tax Agency server directly and add any detail or income, in such a manner that they can easily process their draft/return for all types of incomes. 

It allows a large number of taxpayers to prepare their tax returns in a simple manner, because it allows the discharge of income from any type, except those from economic activities.

It also allows, via the return summary, a comparison in the family unit to determine the most advantageous return option.

All taxpayers, except those who obtain income from economic activities. Taxpayers who receive income from economic activities will be the only ones who will receive exclusively tax data and who must necessarily use the PADRE Program to prepare their tax return. Everyone else will be able to use Renta WEB.

Depending on the source of your incomes, you will be able to obtain a draft of your tax return or your tax data, either sent to your home address or via Renta WEB.

If you obtain a return draft, you will have to examine it.

If you obtains tax data and are obliged to file a return, you must complete the return. The generation of a new draft, the modification of the previously obtained one, if necessary, as well as the preparation of the declaration can be carried out through the Renta WEB application (provided that the taxpayer does not obtain income from economic activities).

In addition, the latest draft generated by any method (Mail or Renta WEB) and unconfirmed is placed at the taxpayer's disposal at the moment of using the Renta WEB service again, giving the option of recovering the previously generated return or starting a new process

If you have received or viewed a draft, you need to review it.

You should review, among others, the following issues in relation to which the Tax Agency may not have all the information or may not be completely up to date.

In particular, do not forget to examine the following sections:

  • Information on the properties and their cadastral references. You can consult the link “Cadastre-IRPF Information” available on the Cadastre Portal (ww.catastro.minhap.es) and on the Cadastre electronic headquarters ( www.sedecatastro.gob.es ).
  • Union dues : If you have contributions you must include them in box (12)
  • Personal and family data: If you have had any children during the year or personal and family circumstances have changed, you must record in this section. Likewise, if you are entitled to the maternity deduction, you must verify that it appears included in box (546) if you are entitled to any of the family deductions for disabled descendant/ancestor, large family or single parent with two children and without the right to receive annuities, verify boxes (557), (572), (588) and (590) respectively.
  • Pension Plans , if you have contributions, you must check that they are included in box (406).
  • Deduction for investment in primary residence If you are entitled to apply the transitional regime, check that the information on mortgage loans that appears in your tax data is correct and that it is correctly recorded in the draft.
  • Deduction for rent of the habitual residence , if you are entitled to it, enter it in boxes (507) and (508).
  • Deduction for improvement works on your property , if you have outstanding amounts from previous years to be able to apply the deduction, enter it in box (509) and/or (510).
  • Regional Deductions If you are entitled to any of them and they do not appear in the draft, you can enter them in the boxes corresponding to your Autonomous Community.

If you do not agree with your draft based on the checks carried out, you must modify it. Information on how to modify the draft can be found in the question "How to modify the draft?" or in the explanatory videos contained in the Information section of the “2015 Income Portal”.

If you feel that the draft does not reflect your tax situation, or that you need to correct or add some information, you can modify the draft by any of the following means:

  • By Internet , providing your NIF and the reference number (which you will have previously requested), with Cl@ve PIN or electronic certificate, accessing the Draft/Declaration Processing Service (Renta WEB), which can be accessed through the electronic headquarters of the Tax Agency ( www.sede.agenciatributaria.gob.es ).
  • At 901 200 345 (Monday to Friday from 9:00 a.m. to 9:00 p.m.) with your NIF and the reference number that you previously requested, unless you are the owner of a rented property or have made certain transfers during the financial year or some economic activity.
  • At offices of the Tax Agency by appointment, from May 10 , except for work income exceeding 65,000 euros, movable capital exceeding 15,000 euros, economic activities in direct estimation, more than 2 transfers, more than one rented property or from special regimes. Appointments can be requested online or by calling 901 22 33 44 (9 a.m. to 7 p.m. Monday to Friday), from May 4 to June 29.

If any data is missing, you must modify the draft by adding it.

Modifying the draft is very simple. You can do it yourself at the Tax Agency's 2015 Income Tax Portal's draft/declaration processing service on the Internet www.sede.agenciatributaria.gob.es , or by calling the Taxpayer Service Office (Monday to Friday from 9 a.m. to 9 p.m.), 901 200 345.

You can also make an appointment to be seen at our offices starting May 10th. To do so, you will need to make an appointment in advance, online or by calling 901 22 33 44 (Monday to Friday from 9 a.m. to 7 p.m.), from May 4 to June 29.

Once the draft has been modified, you can confirm it if you wish, or print it and present it to a financial institution.

You can view the explanatory video on how to modify the draft, in the "Videos" icon on the home page of the 2015 Income Tax campaign.

If the Tax Agency has made your tax data available to you, and you are required to file a return and do not carry out any economic activities, you can complete it yourself in the Draft/Return Processing Service (Renta WEB) of the Tax Agency's 2015 Income Tax Portal www.sede.agenciatributaria.gob.es . First of all, you will have to identify yourself before the AEAT: with certificate or electronic ID, Cl@vePIN or reference, in the case of a spouse only identification with reference will be valid.  Among the available services, select Renta WEB Service and by providing the missing data, either by answering questions or adding the necessary additional data, you will be able to obtain the summary of results and from there submit it.

You can also, as long as you meet the required requirements, call the Taxpayer Service Office (Monday to Friday from 9 a.m. to 9 p.m.), 901 200 345, or make an appointment to be assisted in our offices from May 10. To do so, you will need to make an appointment in advance, online or by calling 901 22 33 44 or 91 553 00 71 (Monday to Friday from 9 a.m. to 7 p.m.), from May 4 to June 29.

If you are part of a family unit and have obtained an individual draft and want to know which is the most favourable tax option, you can check it yourself at the Draft/return processing service of the 2015 Income Tax Portal of the Tax Agency www.sede.agenciatributaria.gob.es , including your spouse's NIF and reference, or by calling the Taxpayer Service Office (Monday to Friday from 9 a.m. to 9 p.m.), 901 200 345, you can also make an appointment to be assisted at the Tax Agency offices from 10 May. To do so, you will need to make an appointment online or by calling 901 22 33 44 (Monday to Friday from 9 a.m. to 7 p.m.), from May 4 to June 29.

By electronic means from April 6 to June 30, 2016, both inclusive.

  • Online , by entering "Renta 2015", in the Renta WEB icon (Draft/declaration processing service). You can do this with your NIF and the reference number provided by the Tax Agency, with Cl@ve PIN or with a certificate or electronic DNI. In the case of joint declarations made by both spouses, it will also be necessary to communicate the NIF and reference number of the spouse.
  • By phone , for taxpayers with a telephone processing profile, on 901 200 345 (Monday to Friday from 9 a.m. to 9 p.m.) where the taxpayer must provide, among other information, their Tax Identification Number (NIF) and reference number.

Other routes between May 10 and June 30, 2016, inclusive.

  • At any office located in Spanish territory of the credit institution that acts as a collaborator in the collection management in which you wish to receive the refund amount.
  • At ATMs, online banking, telephone banking or through any other non-face-to-face banking system of those credit institutions collaborating in collection management that have established this, in which you wish to receive the refund amount under the corresponding security protocol.
  • At any office of the Tax Agency, as well as at the offices authorized by the Autonomous Communities, cities with Statute of Autonomy and Local Entities for confirmation of the draft declaration and its immediate electronic transmission.

NOTIFICATION: If the draft is to be returned and the return is waived , the draft can only be confirmed online, by telephone or at the offices of the Tax Agency.

By electronic means from April 6 to June 30, 2016, both inclusive.

  • Online , by entering "Renta 2015", in Renta WEB (Draft/declaration processing service). You can do this with your NIF and the reference number provided by the Tax Agency, with Cl@ve PIN or with a certificate or electronic DNI. In the case of joint declarations made by both spouses, it will also be necessary to communicate the NIF and reference number of the spouse.

    Other routes between May 10 and June 30, 2016, inclusive.

  • At the offices of credit institutions that act as collaborators in collection management (Banks, Savings Banks or Credit Cooperatives) located in Spanish territory.
  • At ATMs, online banking, telephone banking or through any other non-face-to-face banking system of those credit institutions collaborating in collection management that have established this, in which you wish to receive the refund amount under the corresponding security protocol.

When the taxpayer opts for direct debit :

  • By Internet , through the electronic headquarters of the State Tax Administration Agency, accessing the "Draft/declaration processing service (Renta WEB), from the Income Services.

    In cases of joint declaration made by both spouses, it will also be necessary to communicate the NIF as well as the reference number of the spouse.

  • Through phone , by calling the number 901 200 345. The taxpayer must communicate, among other data, his Tax Identification Number (NIF), the reference number, and the International Bank Account Code (IBAN) in which he wishes to make the aforementioned direct debit.

    In cases of joint declaration made by both spouses, it will also be necessary to communicate the NIF and reference number of the spouse.

  • At the offices of the State Tax Administration Agency, upon request for an appointment, as well as at the offices authorized by the Autonomous Communities, cities with Statute of Autonomy and Local Entities for confirmation of the draft declaration and its immediate electronic transmission.

NOTIFICATION: If the first payment of the declaration is domiciled into an account, the deadline for submission will end on June 25, 2016; If you choose to pay the second installment by direct debit, confirmation and submission may be made until June 30, 2016.