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2018 Report

Table 11. Suggestions and complaints. Main headings 2018

SECTIONS

Number

%

Customs

64

0.8

Deferments and instalments

70

0.9

Help

1,830

23.8

General Matters or Environment

794

10.3

Certificates

154

2.0

Social Co-operation

1

0.0

Verification of values

0

0.0

Common

2,369

30.8

Advance deductions

121

1.6

Non-tax debts

1

0.0

Information

1,707

22.2

Tax and customs inspection

15

0.2

Precautionary measures

1

0.0

Regulations

31

0.4

Sanctioning proceedings

73

0.9

Collection

469

6.1

TOTAL

7,700

100.00