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2021 Report

2.2. Staff and budget

To fulfil its mission, as of 31 December 2021, the Tax Agency had a staff of 25,677 people, of which 53.09% are women and 46.91% men, with an average age of 51.51 years. These figures do not include civil servants on probation (as none are counted as such).

The organisation of the Tax Agency bases its management on the high degree of specialisation and qualification of the professionals who compose it, in addition to intensive use of the new technologies.

The charts of the Annex set out below show the main figures regarding the staff of the Tax Agency:

Table No. 4. Total template New window

Chart No. 5. Distribution between Central Services and Territorial Services 2020-2021 New window

Chart No. 6. Distribution by areas 2020-2021 New window

Chart No. 7. Distribution by subgroups 2020-2021 New window

Chart No. 8. Distribution by sex 2020-2021 New window

The performance of the Tax Agency's function of prevention and fight against tax and customs fraud is based on the work of its employees. A performance index has been developed to measure in average terms the contribution of each employee of the Tax Agency to the results of the fight against fraud, that is, the euros obtained in the fight against fraud, on average, by each employee. This is calculated based on the Results/Staff ratio:

  • The numerator consists of the revenues obtained every year in the fight against tax and customs fraud.

  • The denominator consists of the total number of civil servants of the Tax Agency at 31 December of each year, excluding interns. Bear in mind that, in addition to the fight against fraud, the Tax Agency's objectives also include providing information and assistance to taxpayers, managing the collection of taxes, and customs procedures and surveillance.

In 2021, each employee of the Tax Agency has obtained, on average per public employee, 658,021 euros in the fight against fraud (civil servants on probation are not included).

Data and graphs related to this issue can be found in the Annex, in Table No. 9. Performance Index New Window .

In 2021, the Tax Agency had a budget of 1,535.4 million euros. Total expenditure amounted to 1,509.7 million euros, 0.7% more than in 2020. Several factors are involved in this variation:

  • The most relevant is the increase produced in Chapter 1 “Personnel expenses” due to both the update of the remunerations, established in Law 11/2020, of December 30; as well as the increase in personnel.

  • In Chapter 2, “Current expenditure”, it is worth highlighting the reduction in expenditure on electricity, due to the measures adopted by the Government in order to mitigate the impact of the rise in electricity prices, and the reduction in expenditure arising from the restructuring of some services in the area of taxpayer assistance.

  • In Chapter 6 “Real Investments”, the essential element is its increase of 11.1 million euros, due to the budget extension applied in 2020.

The distribution by chapters of the recognized obligations is shown in Table No. 10. Distribution of expenditure by chapters New window (Annex).