Table 16. Efficiency index
2013 |
2014 |
2015 |
2016 (*) |
2017 (*) |
2018 (*) |
2019 (*) |
2020 (*) |
2021 (*) |
2022 (*) |
2023 (*) |
|
---|---|---|---|---|---|---|---|---|---|---|---|
Results (millions of euros) |
10,950.17 |
12,317.72 |
15,684.00 |
14,883.00 |
14,792 |
15,088 |
15,714 |
17,274 |
16,896 |
16,675 |
16.708 |
Costs (recognised obligations) (**) |
1,313.24 |
1,313.67 |
1,361.22 |
1,317.30 |
1,289.40 |
1,354.0 |
1,429.4 |
1,499.1 |
1,509.7 |
1,591.8 |
1,725.5 |
Revenues/Costs (euros) |
8.33 |
9.37 |
11.51 |
11.30 |
11.47 |
11.14 |
11.00 |
11.52 |
11.19 |
10.48 |
9.68 |
(*) As of 2013, the reduction of refunds arising from requests for rectification of self-assessments is included.
(**) This figure refers to the total operating cost of the Tax Agency which, in addition to the fight against fraud, meets its objectives of information and assistance to taxpayers, collection management and customs.