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Memory 2023

Table 16. Efficiency index

2013

2014

2015

2016 (*)

2017 (*)

2018 (*)

2019 (*)

2020 (*)

2021 (*)

2022 (*)

2023 (*)

Results (millions of euros)

10,950.17

12,317.72

15,684.00

14,883.00

14,792

15,088 

15,714

17,274

16,896

16,675

16.708

Costs (recognised obligations) (**)

1,313.24

1,313.67

1,361.22

1,317.30

1,289.40

1,354.0 

1,429.4 

1,499.1

1,509.7

1,591.8

1,725.5

Revenues/Costs (euros)

8.33

9.37

11.51

11.30

11.47

11.14

11.00

11.52

11.19

10.48

9.68

(*) As of 2013, the reduction of refunds arising from requests for rectification of self-assessments is included.

(**) This figure refers to the total operating cost of the Tax Agency which, in addition to the fight against fraud, meets its objectives of information and assistance to taxpayers, collection management and customs.