The Tax Blog of Crónica Tributaria , one more week, publishes an entry on different aspects of taxation. On Wednesday, September 6, an entry was published written by Ms. M. Sonia Sanz Sánchez, Head of the Central Information and Digital Assistance Unit at the State Tax Administration Agency, with the title “ Virtual assistants: an effective means of informing the taxpayer?”.

In the entry, the author reflects on the strategy followed by the Tax Agency in the development and implementation of various virtual assistance tools to self-assist, both taxpayers and officials themselves, with the aim of improving the quality of information services. and points out the multiple possibilities and challenges that arise with the continued progress of science.

Read the entry " Virtual assistants: an effective means of informing the taxpayer? " full.