Orders for the structure and organisation of the Tax Agency
The BOE publishes the review and update of a series of orders on the structure and organization of the Tax Agency, which will immediately be developed through various resolutions of the Agency, which will also be published in the BOE.
The changes focus, basically, on two aspects. On the one hand, the Strategic Plan of the Tax Agency 2020-2023 includes the need to advance in the process already initiated of regionalization and nationalization of certain functions and competences to reinforce the efficiency of the Agency's actions. On the other hand, structural modifications are introduced in relation to one of the most relevant projects included in the Strategic Plan, the creation of the Comprehensive Digital Assistance Administrations (the 'ADI') with which a new assistance model based on non-face-to-face channels will be developed, complementary to the traditional face-to-face one, which will allow better attention to the taxpayer, more agile, simple and of quality.