New services at AEAT auctions: Property search and telephone service
The Tax Agency has launched a property search application and a telephone service to facilitate participation in its auction procedures, which are published through the Official State Gazette Portal.
This search engine has been designed to quickly and easily locate any property that meets the needs of the interested party by completing a series of filters, including the province where the property is located, the type of property or its valuation ( see the brochure here) .
In addition, properties can be searched for using the “map” option, where anyone can find out the exact location of the properties through a geolocation system.
The new feature also includes the possibility of saving selected properties as favourites to facilitate their recovery in future accesses to the search engine, or even sharing them via mobile instant messaging.
In addition, if at any given time no property meets the criteria entered, an alert subscription system has been enabled that will notify you when an auction begins that meets those criteria.
No authentication is required to access the consultation service. Subscription to the real estate notification system will require a Cl@ve PIN to access from the app, while access through the electronic office can be done with either a Cl@ve PIN or a certificate or electronic ID. ( More information to register in Cl@ve) .
If access is carried out from the Tax Agency app, it will only be necessary to click on “More information and procedures” within the main page of the app, where you can access the search engine for properties at auction ( download the app) . On the other hand, access from the electronic headquarters of the Tax Agency must be done through the “Information and procedures” section and selecting “Debts, seizures, embargoes and auctions”. Once there, the link “ Auctions (BOE Auction Portal )” allows access to both the new property search engine and the auction participation system.
The launch of this new functionality is in addition to the implementation of a specific telephone information and assistance service so that people interested in participating in the auctions can resolve their queries throughout the entire process, from when they are interested, until they become bidders or successful bidders.
Telephone agents will answer any questions that may arise before, during and after the auction. The telephone number that anyone interested in obtaining information should call is 91 598 63 34, which will be open from 9 a.m. to 2 p.m., Monday to Friday.
With these improvements, the Tax Agency is advancing in its strategy of facilitating procedures and processes for the largest possible number of taxpayers and for all types of profiles, by opting for a comfortable, modern, intuitive navigation model adapted to the needs of citizens.